From the desk of Michael Turner – horse racing product innovator, serving punters for over 15 years

The phone rang, then a voicemail; I ignored the call. It was getting late into the evening, and I was starting to wrap up the day’s work. I was finishing up a skype call I was on with a software developer, mainly thinking about a late-night snack of the liquid variety.
The phone goes again, the same person, so I take the call, wishing I had just left things alone or turned the phone off. Straight away, the barrage of questions, x,y,z, a little bit more of x, then a,b,c, s...